Facility management, cleaning manager, specialist in room maintenance.  These new concepts, which are still unknown to many, signify almost 180 years of the development of the cleaning business, which began with ordinary cleaning and grew to a comprehensive building management.  And not least, this trend continues to evolve, and what this business will evolve in another 100 years, history will show.

Homeland first cleaning company is England.  It was here at the beginning of the 19th century that the company providing cleaning services appeared.

And in 1834 the phrase “room cleaner” was patented as a separate profession.

In the same place in England in 1961, the British Institute of Cleaning Sciences (BICS) was organized, which soon acquired the status of a research center of world importance.

The British Institute of Cleaning Sciences BICS is the main international body for training and certification of specialists in the field of cleaning.

The evolution of cleaning went along with industrial development, economic development and technical progress.  The fact that the cleaning began to develop as an independent direction, gave impetus to the creation of special equipment and professional chemicals for effective cleaning.

Now a huge amount of equipment and inventory is being produced all over the world to increase the efficiency of work in this area.  Large chemical concerns in different countries produce thousands of professional cleaning products and detergents.  But in those days, the main equipment for cleaning was ordinary rags, a mop and a bucket, and ordinary water from detergents.  Sometimes used abrasives, such as wet sand, wet clay, wood ash.

With the development of technology, more sophisticated equipment and cleaning products appeared.  Customers have become more demanding on the quality and efficiency of cleaning, and competition has increased in the market.  All these components contributed to the development and improvement of the cleaning business.  Additional services began to be added to the cleaning, such as maintenance of elevators, air conditioning systems, sewage systems, heating.  Customers wanted to receive a range of services from one supplier, and not to look for several companies for various types of work.

Klinig is no longer perceived as a separate service, it is a small wheel in a large mechanism that service companies offer for servicing enterprises.

And now, companies that even 100 years ago offered cleaning services have grown into real managers of the entire infrastructure of the building, who are not only engaged in cleaning, but also take on the engineering maintenance of the building.

Facility management is a new direction that is only taking its first steps in Ukraine, but has been actively developing in America and Europe for about 40 years.Facility management is characterized by the following functions:

1) consumption management – the whole complex of operations for the provision of services related to the use by clients of the property for its intended purpose, as well as additional and related services;

2) maintenance and operation management;

3) management of capital repairs, modernization, reconstruction and restoration;

4) management of reprofiling due to changes in management objectives or the external environment;

The functions of the Facility Manager in accordance with the life cycle of the organization are:

1) participation in the design of the building (building complex) in order to ensure that the structural and planning features of the building correspond to its future functional responsibilities

2) control over the provision by construction organizations of a rational and integrated configuration of sanitary-technical systems and electrical networks;

3) the purchase of furniture and office equipment, room design, the organization of workplaces of staff;

4) rational distribution of public facilities (canteens, recreation areas and parking) in relation to workplaces and organization of the process of their functioning;

5) monitoring the provision of the environment in an organization that meets the required sanitary and hygienic standards;

6) organization of cleaning of premises, current operation of engineering and technical equipment of the building;

7) control over the rational use of non-productive energy resources;

8) ensuring fire safety, as well as personnel safety, material values, know how by protecting against external influences (espionage, intrusion of unauthorized persons);  control of movement and personnel access to various objects;

9) reconstruction and redevelopment of premises in accordance with the requirements of increasing productivity, changing architectural, technical, sanitary and ergonomic standards;

10) the organization of all types of repairs and monitoring of their implementation;

11) interaction with state and municipal structures that perform control functions in relation to the organization;

12) control of settlements for utilities, services of external service departments;

13) creation of the image of the organization (exterior and interior of the building, improvement of the adjacent territory);

14) preparation of conferences, including the organization of meetings and accommodation of participants;

15) management of personnel and equipment relocation.

Currently, in developed countries, the real estate management market is extremely specialized and is divided into several types: facility management (facility management, or FM), building management (building management, or VM), property management, or PM,  asset management (asset management, or AM).  Each of them, respectively, means the following: infrastructure management, building management, property management and asset management.

In developed countries, the competitive advantage is not the number of services, but the competent construction of the whole process, the task of which is to optimize building management: from the costs of utility costs to the automation of all processes.  That is, to reduce costs in terms of money and human resource costs.

For Ukraine, Facility is a matter of the future.  It is necessary to educate, inform the market about such a service, tell the advantages that the customer will receive, working with the facilitation company.

Yesterday’s “grandmother’s cleaning is cheap” approach is an anachronism that is no longer viable in today’s realities.  And if a company wants to focus on its business, work in comfort, it chooses a reliable partner who will take care of the maintenance and order in the office.